Our Service Desk uses Jira, a user-friendly system for handling service inquiries. By creating an account, reports and questions can be easily tracked. The current status, progress, and communication are always visible in one central location. This keeps everything organized, transparent, and easily traceable. With Jira, service requests are handled faster and in a structured manner, while maintaining control over our own requests. This makes collaboration efficient and clear for everyone.
To submit incidents, service requests, bugs and tickets, log in here.